Customer Testimonials

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DealerRater Jan 28, 2023

Jill went above and beyond.to immediately have repaired a minor issue with my car. Infinity of Palm Springs should be delighted. she's part of their team. Bob S

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DealerRater Sep 5, 2022

Very pleased with the service. We've serviced our Infinity G37 exclusively here since it was new 12 years ago. We have never stayed exclusively with dealer service that long with any of our other cars and generally go to an independent shop after a new car is out of warranty. Good service at a reasonable price and good staff keep us coming back to PS INFINITI.

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DealerRater Mar 3, 2022

We are on our third Infinity and we continue to be very satisfied with the service. Jill has been our service advisor for years is very knowledgeable, personable, and dependable!

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DealerRater Feb 25, 2022

I love the dealership and for the last 12 years or so, Jill has been amazing to work with. That’s why I keep coming back.

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DealerRater Feb 8, 2022

Good people good service liked the use of Uber to take me home and back

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DealerRater Oct 3, 2021

I worked with Rob in Customer Service and Andy as the Mechanical Technician. I spoke with Rob but appreciate Andy's experience and good service with the mechanics of the car. Rob is very personable, friendly, aware of customer's service needs and accommodating as possible. to customer's needs.

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DealerRater Mar 31, 2021

Already did this. xxxxx xxxxxxxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx xxx xxx xxx xxxx xxxx xxxx xxxx xxx xxx xxxxx xxx xxxx

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DealerRater Mar 19, 2021

Jill makes us keep coming back. She is the best. She explains everything and I know she makes sure the car is safe for me to make a long trip to northern CA

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DealerRater Jan 12, 2021

First time meeting Jill, and she was a delight to work with. I have heard some negative things about this dealership, but I am willing to give them a shot, This was my first service with them, and all seems to have went well.

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DealerRater Aug 20, 2020

The service department is excellent and Jill is an absolute gem. I have had my INFINITI serviced twice at this location and although other locations are closer to my home I will continue to be loyal to Palm Springs INFINITI simply because Jill is that amazing.

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DealerRater Jul 2, 2020

I’ve been relying on Jill at Palm Springs Infinity for years. She makes even the most tedious trip to the service department. Easy and thorough.

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DealerRater Jul 1, 2020

Jill found that there were some issues with the my vehicle that needed to be addressed and then worked hard to get them covered under warranty. I was provided with a loaner car and given updates along the way...overall a very good experience! I very much appreciate the extra work and effect on Jill's part. To be honest it was not always that way - it appears that the dealership is giving their service department the support they need to do a great job. Keep it up!

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DealerRater Apr 1, 2020

Easy to work with and friendly. Loaner car was fun to drive and clean when I picked up my car, Cleaner then before I came in.

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